Q1. Which foods are suitable, and can fresh meat be cut with this machine?
Our versatile slicer series effortlessly cuts through frozen meat (excluding bones), vegetables, fruits, and sausages. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, you can order our accessories separately to suit your needs.
Q3. Is there any stock available, and what is the delivery time for orders and sample orders?
For stock products, delivery takes approximately 5 days for 1-5 units. Orders of multiple units or custom products are negotiated based on your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and thorough market testing.
Q5. What are your payment terms?
We offer a variety of payment methods, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty. For quality issues, we provide free accessories, although consumable accessories are not covered under warranty.
Q7. How many types of plugs are there to choose from?
Choose from Australian, English, American, European plugs, or customize according to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are packed in 5 layers of durable Mica and foam. We also offer customizable cardboard packaging options.
Q9. How does your factory ensure quality control?
We prioritize stringent quality control from start to finish, ensuring excellence in every product.
Each product undergoes 100% comprehensive testing before it is packaged and shipped, guaranteeing reliability.
Q10. What are your payment terms?
We require 100% full payment before the commencement of production to ensure timely and efficient processing.