Q1. Which foods are appropriate for slicing, and is fresh meat suitable?
Our adaptable slicer series is expertly designed to handle an array of foods, including frozen meat (without bones), vegetables, fruits, sausages, and more. However, it is not recommended for slicing fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased individually?
The minimum order quantity is just one unit, and we offer all accessories for separate purchase to perfectly align with your specific requirements.
Q3. Is stock available, and what is the delivery timeline for orders and sample orders?
For stock products ranging from 1 to 5 units, dispatch occurs within approximately 5 days. For larger or bespoke orders, delivery timelines are customized according to order specifications and quantities.
Q4. Can I obtain samples for market evaluation?
Certainly. Sample orders are ideal for thorough quality inspection and market testing, ensuring you achieve the perfect fit before committing to larger purchases.
Q5. What payment methods do you accept?
We offer a variety of flexible payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, designed to accommodate your convenience.
Q6. What are your after-service provisions?
We provide a one-year remote warranty. In the event of any quality issues, we offer free accessories, though consumable accessories are excluded from this warranty.
Q7. How many plug types are offered for selection?
We present a diverse range of plug options, including Australian, English, American, and European. Customization is available to cater to your specific needs.
Q8. What materials are used for the packaging box?
Our standard machines are meticulously packed using 5 layers of Mica and foam for secure transport. We also offer customized cardboard boxes to meet your distinct packaging requirements.
Q9. How does your factory ensure quality control?
We implement rigorous quality control measures throughout every stage of the production process.
Each product undergoes 100% comprehensive testing prior to packaging and shipment, ensuring superior quality and reliability.
Q10. What are your payment conditions?
We require full payment upfront, prior to the commencement of production, ensuring a smooth and streamlined process.