Q1. Which foods are suitable, and can fresh meat be cut with this machine?
Our slicer series is expertly crafted to cut frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, it is not recommended for cutting fresh meat to maintain optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and we offer the flexibility to order accessories separately to suit your specific needs.
Q3. Is there any stock available for immediate delivery of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger or customized orders, delivery will be arranged based on your detailed specifications and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing, ensuring you are confident in our product's capabilities.
Q5. What are your payment terms?
We offer flexible payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Our after-service includes a remote warranty for one year. In case of quality issues, we provide free accessories, although consumable accessories are not covered by the warranty.
Q7. How many types of plugs are available to choose from?
We offer a variety of plugs to meet your requirements, including Australian, English, American, European, and more, all customizable to your needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer the option to customize cardboard boxes to your specifications.
Q9. How does your factory ensure quality control?
We prioritize quality control at every stage of production, ensuring excellence from start to finish.
Every product undergoes a rigorous 100% comprehensive testing process before it is packaged and shipped to guarantee the highest quality standards.
Q10. What are your payment terms?
We require 100% full payment before production to ensure prompt and efficient processing of your order.