Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is perfect for frozen meats (excluding bones), vegetables, fruits, and sausages. Fresh meat cutting is not advised.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and we offer the convenience of purchasing accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect a delivery time of about 5 days for 1-5 units. For larger orders or custom products, delivery is negotiated based on your specifications.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and market testing purposes.
Q5. What are your payment terms?
We offer flexible payment options: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty. We provide free accessories for quality issues, though consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs: Australian, English, American, European, and more, all customizable to your preferences.
Q8. What material is the packaging box made of?
Our standard machines are packaged with 5 layers of Mica and foam. We offer customizable cardboard box options to suit your needs.
Q9. How does your factory do quality control?
We prioritize quality control at every stage of production, ensuring excellence from start to finish.
Each product undergoes rigorous 100% comprehensive testing before packaging and shipping.
Q10. What are your payment terms?
We require 100% full payment before production commences to ensure a smooth transaction process.