Q1. Which foods are suitable and can fresh meat be cut?
Our state-of-the-art slicer series seamlessly handles frozen meat (excluding bones), as well as vegetables, fruits, and sausages. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just 1 unit, we provide unparalleled flexibility. Accessories can be conveniently ordered separately to fit your specific requirements.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Our in-stock products are prepared for prompt delivery, taking approximately 5 days for 1-5 units. For larger or custom orders, delivery timelines are customized based on your specifications and order size.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are a perfect way to conduct thorough quality inspections and effective market testing.
Q5. What are your payment terms?
We offer an extensive array of payment solutions, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring maximum convenience and flexibility.
Q6. What are your after-service terms?
Benefit from our comprehensive one-year remote warranty. We provide complimentary accessories for any quality issues, though consumables are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
Select from a wide variety of plugs, including Australian, English, American, European, and more, all customizable to suit your individual preferences.
Q8. What material is the packaging box made of?
Our standard machines are encased in strong packaging, featuring 5 layers of durable mica and foam, with customizable options available in cardboard boxes to meet your unique specifications.
Q9. How does your factory do quality control?
We uphold stringent quality control measures at every stage of production, ensuring exceptional quality from start to finish.
Every product is subjected to an exhaustive 100% comprehensive testing process before being meticulously packaged and dispatched.
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