Q1. Which foods are suitable and can fresh meat be cut?
Our advanced slicer series excels in handling frozen meat (excluding bones) with ease, as well as slicing through vegetables, fruits, and sausages. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Embrace flexibility with a minimum order quantity of just 1 unit. Additionally, accessories can be conveniently ordered separately to meet your specific requirements.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For swift delivery, in-stock products are ready, typically within approximately 5 days for 1-5 units. Larger orders or custom products have tailored timelines based on your specifications and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders provide an exceptional opportunity for comprehensive quality inspections and insightful market testing.
Q5. What are your payment terms?
Experience convenience and flexibility with our diverse range of payment solutions, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Benefit from our extensive one-year remote warranty. We offer complimentary accessories for quality-related issues, although consumables are not included in the warranty coverage.
Q7. How many types of plugs are there to choose from?
Select from a vast array of plug options, including Australian, English, American, European, and more, all customizable to cater to your unique preferences.
Q8. What material is the packaging box made of?
Our standard machines are securely housed in resilient packaging, featuring 5 layers of robust mica and foam. Customizable options are available with cardboard boxes to suit your specific needs.
Q9. How does your factory do quality control?
We uphold stringent quality control standards at every production phase, ensuring unparalleled excellence from start to finish.
Every product is subjected to an exhaustive 100% comprehensive testing process before being meticulously packaged and dispatched.