Q1. Which foods are suitable, and can fresh meat be cut?
Our slicer series is ideal for cutting frozen meat (excluding bones), along with vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is 1 unit, and yes, you can order our accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect delivery in approximately 5 days. Larger orders or customized products will be scheduled based on your specific requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality inspection and market testing purposes.
Q5. What are your payment terms?
Our payment methods include: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a one-year remote warranty. For quality issues, free accessories are provided, though consumable accessories are not included.
Q7. How many types of plugs are there to choose from?
Choose from our selection of Australian, English, American, and European plugs, or customize as per your needs.
Q8. What material is the packaging box made of?
Our standard machines come packed with 5 layers of Mica and foam, and we offer customizable cardboard box solutions.
Q9. How does your factory ensure quality control?
We prioritize quality control from start to finish.
Each product undergoes 100% comprehensive testing before packaging and shipping.
Q10. What are your payment terms?
We require 100% full payment before production commences.