Q1. Which foods are appropriate for slicing, and is fresh meat suitable?
Our versatile slicer series is expertly designed to handle frozen meat (without bones), as well as an array of vegetables, fruits, sausages, and more. However, please note that slicing fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased individually?
The minimum order quantity is just one unit, allowing for flexibility in your purchasing decisions. Additionally, all accessories can be purchased separately, tailored to meet your specific needs.
Q3. Is stock available, and what is the delivery timeline for orders and sample orders?
For stock products ranging from 1 to 5 units, enjoy swift dispatch within approximately 5 days. For larger or customized orders, our delivery timelines are thoughtfully tailored to suit the specific order specifications and quantities.
Q4. Can I obtain samples for market evaluation?
Absolutely. Sample orders are a perfect solution for both quality inspection and market testing, providing you with the assurance that you have the ideal fit before making larger commitments.
Q5. What payment methods do you accept?
Our flexible payment options include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, accommodating a wide range of preferences.
Q6. What are your after-service provisions?
We proudly offer a remote warranty for one year. In the unlikely event of quality issues, we provide complimentary accessories. Please be aware that consumable accessories are excluded from this warranty coverage.
Q7. How many plug types are offered for selection?
Choose from a diverse variety of plugs, including Australian, English, American, and European options. Customization is available to align with your specific preferences.
Q8. What materials are used for the packaging box?
Our standard machines are securely encased with 5 layers of Mica and foam, ensuring their protection. Additionally, we offer customized cardboard boxes to satisfy your unique packaging demands.