Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is perfect for cutting frozen meat (excluding bones), alongside a variety of vegetables, fruits, and sausages. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
You can order a minimum of 1 unit, and we offer the convenience of purchasing accessories separately, tailored to your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect delivery within approximately 5 days. For larger quantities or customized products, delivery times will be negotiated based on your specific order details.
Q4. Can I take samples for market testing?
Absolutely. We offer sample orders, allowing you to conduct quality inspections and market testing with confidence.
Q5. What are your payment terms?
We offer flexible payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, ensuring convenience and security.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. We provide free accessories for quality issues, although consumable parts are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options, including Australian, English, American, and European, or customize according to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed in 5 layers of Mica and foam, with the option for custom cardboard boxes to suit your preferences.
Q9. How does your factory do quality control?
We place a strong emphasis on quality control, maintaining rigorous standards from the very beginning to the final product.
Every product undergoes thorough 100% testing before being carefully packaged and shipped to ensure the highest quality standards.
Q10. What are your payment terms?
We require 100% full payment before commencing production, ensuring a smooth and efficient process.