Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is perfect for cutting frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, it is not suitable for fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and all our accessories are available for individual purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, delivery takes approximately 5 days for 1-5 units. For larger orders or custom products, delivery times are determined based on your specific requirements and quantities.
Q4. Can I take samples for market testing?
Yes, sample orders are encouraged for quality inspection and market testing, ensuring the best fit for your needs.
Q5. What are your payment terms?
We accept a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty with free accessories for any quality issues, excluding consumable accessories not covered by the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs: Australian, English, American, European, and more, all customizable to suit your needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed in 5 layers of Mica and foam. Cardboard box customization is also available upon request.
Q9. How does your factory do quality control?
We prioritize quality control at every stage of production, from inception to completion.
Each product is subjected to 100% comprehensive testing before it is packaged and shipped, ensuring top-notch reliability.
Q10. What are your payment terms?
We require 100% full payment before production commences, guaranteeing a seamless transaction process.