Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series expertly slices through frozen, bone-free meat, along with a diverse range of vegetables, fruits, and sausages. However, slicing fresh meat is not recommended to ensure optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Enjoy the flexibility of our ordering system, allowing for a minimum purchase of just 1 unit, with the added convenience of acquiring accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock items, expect a prompt delivery time of approximately 5 days for 1-5 units. Larger or custom orders will be tailored to your specifications and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting comprehensive quality inspections and thorough market evaluations.
Q5. What are your payment terms?
Choose from a wide range of payment options tailored for your convenience: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Our robust after-service includes a one-year remote warranty for your peace of mind. Enjoy free replacement accessories for quality issues, though consumable accessories are not covered under warranty.
Q7. How many types of plugs are there to choose from?
Choose from an extensive selection of plug types, including Australian, English, American, European, and more, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of durable mica and foam, with customizable options available for cardboard boxes based on your preferences.
Q9. How does your factory do quality control?
We enforce stringent quality control measures at every stage of production, ensuring excellence from start to finish.
Each product undergoes rigorous 100% comprehensive testing before being meticulously packaged and dispatched, guaranteeing superior quality and customer satisfaction.