Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is expertly designed to cut frozen meat (excluding bones), along with vegetables, fruits, and sausages, though fresh meat slicing is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit. Additionally, accessories are available for separate purchase to suit your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units, stocked products are typically delivered within approximately 5 days. For larger orders or customized products, delivery times are negotiated based on order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting quality inspections and market testing.
Q5. What are your payment terms?
We offer flexible payment options including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty, with free accessories provided for quality-related issues. Note that consumable accessories are not covered.
Q7. How many types of plugs are there to choose from?
We offer a variety of plugs to suit your needs, including Australian, English, American, and European plugs, with customization available.
Q8. What material is the packaging box made of?
Our standard machines are securely packaged using 5 layers of Mica and foam, with the option for customized cardboard boxes available upon request.
Q9. How does your factory do quality control?
Quality is our priority, and we rigorously ensure control from start to finish.
Every product undergoes comprehensive 100% testing before it's packaged and shipped.