Q1. Which foods are suitable for slicing, and can fresh meat be cut?
Our versatile slicer series is designed to efficiently cut frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and we offer the flexibility of purchasing accessories separately.
Q3. Is there stock available for order and sample delivery times?
For 1-5 units of stock products, expect a swift delivery within approximately 5 days. Larger orders or customized products will be tailored to your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely, sample orders are available for quality inspection and market testing, ensuring you receive a product that meets your expectations.
Q5. What are your payment terms?
We offer a variety of convenient payment methods including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year. In cases of quality issues, free accessories are provided, though consumable accessories are excluded from the warranty.
Q7. How many types of plugs are available?
Choose from a range of plugs including Australian, English, American, European, and more, customized to suit your needs.
Q8. What material is used for the packaging box?
Our standard machines are secured with 5 layers of Mica and foam. We also offer the option to customize cardboard boxes for your convenience.
Q9. How does your factory ensure quality control?
Quality control is of utmost importance from start to finish.
Every product undergoes exhaustive 100% comprehensive testing before it is packaged and shipped.
Q10. What are your payment terms?
For production, we require 100% full payment upfront.
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