Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series adeptly cuts frozen meat (excluding bones), along with vegetables, fruits, and sausages. Note: Fresh meat is not recommended for cutting.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just 1 unit, you can also conveniently order accessories on an individual basis.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Stock products ranging from 1-5 units are dispatched in approximately 5 days. For larger or customized orders, delivery is tailored to your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting quality inspections and market testing.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Benefit from a remote warranty lasting one year. For quality issues, free accessories are provided, though consumable parts are not covered.
Q7. How many types of plugs are there to choose from?
We offer a range of plugs including Australian, English, American, and European, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are encased in 5 layers of Mica and foam. Custom cardboard boxes are also available to suit your preferences.
Q9. How does your factory do quality control?
We prioritize stringent quality control from start to finish, ensuring excellence in every product.
Each item undergoes rigorous 100% comprehensive testing prior to packaging and shipment.
Q10. What are your payment terms?
We require 100% full payment before commencing production.