Q1. Which foods are suitable and can fresh meat be cut?
Our advanced slicer series effortlessly manages frozen meat (excluding bones) along with vegetables, fruits, and sausages. However, fresh meat slicing is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of only 1 unit, you have unparalleled flexibility. Accessories can be conveniently ordered separately to meet your specific requirements.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Our in-stock products are primed for rapid delivery, approximately 5 days for orders of 1-5 units. For larger or custom orders, delivery timelines are customized to align with your precise specifications and volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are an ideal avenue for conducting thorough quality inspections and market testing.
Q5. What are your payment terms?
We provide an extensive range of payment options, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring maximum convenience and flexibility.
Q6. What are your after-service terms?
Experience peace of mind with our comprehensive one-year remote warranty. We offer complimentary accessories for quality-related issues, although consumables are not covered under the warranty.
Q7. How many types of plugs are there to choose from?
We offer a wide variety of plug options, including Australian, English, American, European, and more, all customizable to match your specific preferences.
Q8. What material is the packaging box made of?
Our standard machines are securely encased in robust packaging, featuring 5 layers of durable mica and foam. Customizable options are available using cardboard boxes to suit your specific needs.
Q9. How does your factory do quality control?
We uphold stringent quality control standards at every production stage, ensuring unparalleled excellence from start to finish.
Each product undergoes a thorough 100% comprehensive testing process before being meticulously packaged and dispatched.