Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is perfect for cutting frozen meat (excluding bones), along with vegetables, fruits, and sausages. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
We require a minimum order of just 1 unit, and yes, you can conveniently order our accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. Larger orders or custom items will be tailored to your specifications and negotiated accordingly.
Q4. Can I take samples for market testing?
Absolutely. We offer sample orders for quality inspection and thorough market testing.
Q5. What are your payment terms?
Our payment options are flexible: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty valid for one year. For any quality issues, we provide free accessories, although consumable accessories aren't warranty-covered.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types: Australian, English, American, European, and more, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are secured with 5 layers of durable Mica and foam, and we offer the option to customize cardboard boxes to suit your preferences.
Q9. How does your factory do quality control?
Quality control is a priority for us, meticulously managed from the start to the finish of production.
Every product is subjected to 100% comprehensive testing, ensuring excellence before packaging and shipment.
Q10. What are your payment terms?
We require a 100% full payment before the commencement of production, ensuring smooth processing of your order.