Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is expertly designed to handle frozen meat (excluding bones), various vegetables, fruits, and sausages. We advise against using it for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order requirement is one unit, and we offer the convenience of purchasing accessories separately to suit your specific needs.
Q3. Is there any stock available and what is the delivery time for orders and sample orders?
For stock products, delivery of 1-5 units will take approximately 5 days. For larger quantities or customized items, delivery times are negotiable based on your particular order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for stringent quality inspection and insightful market testing.
Q5. What are your payment terms?
We offer diverse payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty with complimentary replacement for quality issues. Please note, consumable accessories are not covered under warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types, including Australian, English, American, and European, tailored to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer the option to customize cardboard boxes to your preference.
Q9. How does your factory ensure quality control?
We prioritize quality control rigorously throughout the entire production process.
Each product undergoes exhaustive 100% comprehensive testing before being packaged and shipped to guarantee impeccable quality.
Q10. What are your payment terms?
Production commences upon receipt of 100% full payment.