Q1. Which foods are appropriate for slicing, and is fresh meat suitable?
Our adaptable slicer series effortlessly manages frozen meat (devoid of bones), alongside vegetables, fruits, sausages, and various others. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased individually?
The minimum order quantity is just one unit, and all accessories can be independently purchased to accommodate your unique requirements.
Q3. Is stock available, and what is the delivery timeline for orders and sample orders?
For stock products, ranging from 1 to 5 units, dispatch occurs within approximately 5 days. For larger or bespoke orders, delivery timelines are customized according to order specifications and quantities.
Q4. Can I obtain samples for market evaluation?
Certainly. Sample orders serve as an excellent means for both quality assessment and market analysis, ensuring you make informed decisions before committing to larger orders.
Q5. What payment methods do you accept?
We offer a variety of flexible payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service provisions?
Our after-service includes a one-year remote warranty. In the event of quality issues, we provide complimentary accessories. Please note that consumable accessories are excluded from the warranty coverage.
Q7. How many plug types are offered for selection?
We offer a diverse selection of plugs, including Australian, English, American, and European. Customization options are available to align with your specific preferences.
Q8. What materials are used for the packaging box?
Our standard machines are meticulously packed with 5 layers of Mica and foam. Additionally, we offer customized cardboard boxes to match your unique packaging requirements.
Q9. How does your factory ensure quality control?
We emphasize rigorous quality control measures throughout the entire production process.
Every product undergoes comprehensive 100% testing before packaging and shipment, ensuring it meets our high-quality standards.
Q10. What are your payment conditions?
We require full payment of 100% before commencing production.