Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series excels at slicing frozen meat (bone-free), alongside a variety of vegetables, fruits, and sausages. It is not advisable to slice fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our adaptable ordering system allows you to order as few as 1 unit, with the added flexibility of purchasing accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For items in stock, expect a prompt delivery time of roughly 5 days for 1-5 units. For larger quantities or custom products, arrangements will be made according to your specifications and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting comprehensive quality inspections and market assessments.
Q5. What are your payment terms?
We offer a wide range of payment solutions for your ease: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, among others.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty for complete peace of mind. We replace accessories for any quality issues free of charge, though consumables are not covered under warranty.
Q7. How many types of plugs are there to choose from?
Choose from a rich variety of plug types, including Australian, English, American, European, and more, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are carefully packed with 5 layers of sturdy mica and foam, with an option to customize using cardboard boxes to suit your preferences.
Q9. How does your factory do quality control?
We maintain stringent quality control protocols throughout the production process, ensuring excellence from start to finish.
Every product undergoes strict 100% comprehensive testing before being meticulously packaged and dispatched.