Q1. Which foods can be effectively sliced, and is fresh meat suitable for slicing?
Our versatile slicer series adeptly handles frozen meat (without bones), vegetables, fruits, sausages, and more. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity, and are accessories available for individual purchase?
The minimum order quantity is just one unit, and all accessories can be purchased individually to perfectly match your specific needs.
Q3. Is stock readily available, and what are the delivery timelines for orders and sample orders?
Stock products in quantities of 1 to 5 units are shipped within approximately 5 days. For larger or customized orders, delivery timelines are customized based on the order's specific requirements and quantities.
Q4. Can I acquire samples for market evaluation and testing?
Absolutely. Sample orders are ideal for both thorough quality inspection and insightful market testing, ensuring you find the perfect fit before making larger commitments.
Q5. What payment methods are accepted for transactions?
Our diverse and flexible payment options include T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your provisions for after-service support?
We provide a remote warranty for one year. In the event of quality issues, we offer free accessories. Please note that consumable accessories are not included under warranty coverage.
Q7. How many types of plugs are available for selection?
Choose from a diverse array of plugs, including Australian, English, American, and European. Customization is available to perfectly match your specific preferences.
Q8. What materials are utilized for the packaging box?
Our standard machines are securely packed with 5 layers of Mica and foam, with the option for customized cardboard boxes to accommodate your specific packaging needs.
Q9. How does your factory maintain stringent quality control?
We prioritize meticulous quality control throughout the entire production process, ensuring the highest standards are consistently met.
Every product undergoes 100% comprehensive testing prior to packaging and shipment, guaranteeing optimal quality and performance.