Q1. Which foods are suitable, and is fresh meat cutting possible?
Our slicer series is ideal for frozen meats (excluding bones), as well as vegetables, fruits, and sausages. Fresh meat cutting is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, accessories can be ordered separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units, stock products are ready for dispatch in about 5 days. Larger orders or customized products are negotiable based on specifications and quantities.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for quality inspection and market testing purposes.
Q5. What are your payment terms?
We offer diverse payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty for one year. For quality issues, free accessories are provided, but consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
Choose from Australian, English, American, European plugs, and more, customized to your requirements.
Q8. What material is the packaging box made of?
Our standard machines are secured with 5-layer Mica and foam packaging. Cardboard boxes are also customizable upon request.
Q9. How does your factory ensure quality control?
Quality control is paramount to us, and we emphasize rigorous standards from start to finish.
Every product undergoes 100% comprehensive testing before it is carefully packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before production commences.