Q1. Which foods are suitable and can fresh meat be cut?
Our advanced slicer series expertly cuts frozen meat (excluding bones), as well as vegetables, fruits, and sausages. It is not recommended for fresh meat slicing.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order requirement is just 1 unit, and all accessories are available for individual purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect a delivery time of approximately 5 days. Orders of multiple units or customized products will be arranged according to your specific order details and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for both quality inspection and market testing purposes.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty. For any quality issues, free accessories are provided, though consumable accessories are not included in the warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options such as Australian, English, American, and European plugs, all customizable to meet your needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer the option to customize cardboard boxes for you.
Q9. How does your factory do quality control?
We prioritize quality control throughout every stage of production.
Each product undergoes thorough 100% comprehensive testing before it is packed and shipped, ensuring top-notch quality.
Q10. What are your payment terms?
We require 100% full payment before the commencement of production.