Q1. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order quantity is just 1 unit, allowing flexibility for all customers. Additionally, accessories are available for separate purchase, catering to your specific needs.
Q2. Is there any stock available for the delivery time of orders and sample orders?
For stock products, delivery typically takes around 5 days for 1-5 units. For larger orders or custom products, delivery times will be tailored to your specific order details and quantities through negotiation.
Q3. Can I take samples for market testing?
Absolutely. We offer sample orders that are perfect for quality inspection and market testing, giving you confidence in our products.
Q4. What are your payment terms?
We offer a variety of payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring a convenient and secure transaction process.
Q5. What are your after-service terms?
We provide a comprehensive remote warranty of one year, covering quality issues with complimentary accessories. Please note, consumable accessories are excluded from warranty coverage.