Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is expertly crafted to handle frozen meat (excluding bones), along with a variety of vegetables, fruits, and sausages. However, fresh meat is not recommended for cutting.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, and yes, our accessories are available for separate purchase to meet your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery in approximately 5 days for 1-5 units. For multiple or customized orders, delivery time will be tailored to your order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely, sample orders are perfect for conducting quality inspections and market testing to ensure our products meet your standards.
Q5. What are your payment terms?
We offer a diverse range of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. For quality issues, we provide free accessories, though consumable accessories are excluded from the warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types including Australian, English, American, and European, or customize according to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of robust Mica and foam. We also offer customization options with cardboard boxes tailored to your preferences.
Q9. How does your factory do quality control?
We prioritize stringent quality control throughout the entire production process, ensuring excellence from start to finish.
Every product undergoes a thorough 100% comprehensive testing process before being carefully packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before production commences to ensure a smooth transaction process.