Q1. Which foods are suitable and can fresh meat be cut?
Our state-of-the-art slicer series effortlessly tackles frozen meat (excluding bones), along with vegetables, fruits, and sausages. However, we recommend against slicing fresh meat for optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just one unit, we offer you unparalleled flexibility. Accessories can be easily purchased separately to perfectly align with your specific requirements.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Our in-stock products are poised for rapid dispatch, typically within 5 days for 1-5 units. For larger or bespoke orders, delivery timelines are customized to match your specifications and order size.
Q4. Can I take samples for market testing?
Absolutely. Sample orders provide the perfect opportunity for comprehensive quality assessments and market evaluations.
Q5. What are your payment terms?
We provide an extensive range of payment options, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring utmost convenience and flexibility for our clients.
Q6. What are your after-service terms?
Benefit from our all-encompassing one-year remote warranty. We offer complimentary accessories for quality issues, while consumables remain outside the warranty coverage.
Q7. How many types of plugs are there to choose from?
Select from a comprehensive array of plug types, including Australian, English, American, European, and beyond, all customizable to align with your distinct preferences.
Q8. What material is the packaging box made of?
Our standard machines are encased in sturdy 5-layer mica and foam packaging, with customizable options available using cardboard boxes to cater to your unique requirements.