Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series adeptly handles frozen meat (excluding bones), vegetables, fruits, sausages, etc. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, with the flexibility to order accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery in approximately 5 days for 1-5 units. For larger or customized orders, delivery time will be tailored to your specific requirements and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and valuable market testing.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a remote warranty lasting one year. For quality issues, we provide free accessories, although consumable accessories are not included in the warranty.
Q7. How many types of plugs are there to choose from?
We offer a selection of plugs including Australian, English, American, European, and more, customized to meet your preferences.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer custom cardboard boxes to fit your needs.
Q9. How does your factory ensure quality control?
We prioritize meticulous quality control from start to finish.
Every product is subjected to 100% comprehensive testing before it is packaged and shipped to ensure the highest standards.
Q10. What are your payment terms?
We require 100% full payment prior to production commencement.