Q1. Which foods are suitable for cutting, and can fresh meat be processed?
Our versatile slicer series expertly handles frozen meat (excluding bones), alongside vegetables, fruits, sausages, and more. Fresh meat cutting is not advised.
Q2. What is the minimum order quantity and can accessories be ordered separately?
The minimum order quantity is 1 unit, with the flexibility to order accessories individually.
Q3. Is there stock available, and what is the delivery timeline for orders and sample orders?
For stock products, 1-5 units ship within 5 days. Larger or customized orders are scheduled based on specifics and quantity.
Q4. Can I acquire samples for market evaluation?
Absolutely. Sample orders are ideal for quality assessment and market trials.
Q5. What are your payment terms?
We accept T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, ApplePay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty with free replacement parts for quality issues, excluding consumables.
Q7. How many types of plugs are available?
Choose from Australian, English, American, and European plugs, with customization options to suit your requirements.
Q8. What material is used for the packaging box?
Standard machines are encased in 5 layers of Mica and foam, with customizable cardboard box options available.
Q9. How does your factory ensure quality control?
We prioritize stringent quality control from start to finish.
Each product is subjected to comprehensive testing to ensure perfection before packaging and shipment.
Q10. What are your payment terms?
We require 100% full payment prior to production.