Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is adept at slicing frozen meat (bones excluded), vegetables, fruits, sausages, and more. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is 1 unit. Additionally, you can conveniently order our accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, 1-5 units will be dispatched within approximately 5 days. For larger quantities or customized items, delivery will be arranged based on your specific order details and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for meticulous quality inspection and insightful market testing.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year, addressing quality issues with free accessory replacements. However, consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plugs, including Australian, English, American, and European options, all customizable to your preferences.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. Customizable cardboard boxes are also available upon request.
Q9. How does your factory implement quality control?
We prioritize quality control throughout every stage of production.
Each product undergoes a 100% comprehensive testing process before packaging and dispatch.
Q10. What are your payment terms?
Full payment of 100% is required before production commences.