Q1. Which foods are suitable, and is it capable of cutting fresh meat?
Our advanced slicer series deftly handles frozen meat (excluding bones), along with a variety of vegetables, fruits, and sausages. However, cutting fresh meat is not advisable.
Q2. What is the minimum order quantity, and can accessories be independently purchased?
The minimum order is 1 unit. Additionally, our high-quality accessories are available for separate purchase to meet your specific needs.
Q3. Is there available stock, and what is the delivery timeline for orders and sample requests?
For stock orders of 1-5 units, expect a swift delivery within approximately 5 days. For larger or customized orders, delivery times are tailored to your requirements.
Q4. Can I order samples for market evaluation?
Absolutely. Our sample orders facilitate quality inspections and are ideal for market testing purposes.
Q5. What are your accepted payment methods?
We offer a variety of convenient payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What after-service support do you provide?
We offer a one-year remote warranty. For quality-related issues, free accessories are supplied, though consumable parts are excluded from warranty coverage.
Q7. What plug types are available for selection?
Choose from a range of plug types including Australian, English, American, and European, with customization available to suit your needs.
Q8. What materials are used for the packaging box?
Our standard machines are packed with durable 5-layer Mica and foam, and we offer customizable cardboard boxes tailored to your preferences.
Q9. How does your factory ensure stringent quality control?
We prioritize rigorous quality control at every stage of production to guarantee excellence.
Each product is subjected to comprehensive 100% testing to ensure superior quality before packaging and shipping.
Q10. What are your payment conditions?
We require a 100% full payment upfront before commencing production, ensuring a seamless transaction process.