Q1. Which foods are appropriate for slicing, and is fresh meat suitable?
Our adaptable slicer series is expertly designed for frozen meat (bone-free), alongside a diverse range of vegetables, fruits, sausages, and more. However, using it for fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased individually?
The minimum order quantity is just one unit, and all accessories are available for individual purchase, allowing you to perfectly tailor your purchase to your specific requirements.
Q3. Is stock available, and what is the delivery timeline for orders and sample orders?
For stock products, ranging from 1 to 5 units, dispatch occurs promptly within approximately 5 days. Larger or customized orders have delivery timelines personalized to match order details and quantities.
Q4. Can I obtain samples for market evaluation?
Certainly. Sample orders are ideal for thorough quality inspection and strategic market testing, providing confidence in your choice before making larger investments.
Q5. What payment methods do you accept?
We offer a wide array of flexible payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, to accommodate your preferences.
Q6. What are your after-service provisions?
Our comprehensive after-service includes a remote warranty for a full year. Should any quality issues arise, we provide complimentary accessories. Please note, consumable accessories are not covered under this warranty.
Q7. How many plug types are offered for selection?
We offer an extensive selection of plug types including Australian, English, American, and European. Customization is available to suit your unique preferences.
Q8. What materials are used for the packaging box?
Our standard machines are meticulously packed using 5 layers of Mica and foam for superior protection. We also provide customizable cardboard boxes to meet your specific packaging needs.