Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is adept at slicing through frozen meat (excluding bones), assorted vegetables, a variety of fruits, sausages, and more. However, it is not designed for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
We cater to all needs with a minimum order quantity of just one unit. Additionally, accessories are available for separate purchase to meet specific requirements.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products ranging from 1 to 5 units, delivery is swift at approximately 5 days. For larger or customized orders, timelines are tailored to your specifications and order volumes.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available to facilitate quality inspection and provide valuable insights for market testing.
Q5. What are your payment terms?
We offer a range of convenient payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. We provide free accessories for any quality issues, although consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options, including Australian, English, American, and European plugs, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our machines are securely packaged using a robust 5-layer combination of Mica and foam, with the option to customize cardboard boxes to your specifications.
Q9. How does your factory do quality control?
We prioritize quality control at every stage, from inception to completion, ensuring the highest standards are met.
Each product is subjected to exhaustive 100% comprehensive testing before it is packaged and shipped, guaranteeing excellence in every unit.
Q10. What are your payment terms?
We require a full 100% payment before commencing production to streamline the process and ensure timely delivery.