Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is expertly designed for cutting frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, we advise against using it for fresh meat to maintain optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is set at 1 unit. Additionally, our extensive range of accessories is available for separate purchase to suit your specific needs.
Q3. ls there any stock available for the delivery time of orders and sample orders?
For 1-5 units of in-stock products, expect a delivery timeframe of approximately 5 days. Larger orders or customized products will have tailored delivery schedules based on your unique specifications and quantity.
Q4.Can l take samples for market testing?
Certainly. Sample orders are available, offering a prime opportunity for quality inspection and market testing to ensure satisfaction.
Q5. What are your payment terms?
We offer a variety of payment methods, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more, to accommodate your preferences.
Q6. What are your after-service terms?
Enjoy peace of mind with our remote warranty that spans one year. For any quality issues, we provide free accessories, though consumable accessories are excluded from warranty coverage.
Q7. How many types of plugs are there to choose from?
We offer a wide selection of plugs, including Australian, English, American, and European types, tailored to meet your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. For additional customization, we can provide specially tailored cardboard boxes.
Q9.How does your factory do quality control?
Quality control is our top priority, and we ensure meticulous attention to detail from the very start to the final product.
Each product is subjected to a rigorous 100% comprehensive testing process before being carefully packaged and shipped, guaranteeing excellence.
Q10.What are your payment terms?
We require a 100% full payment upfront before we commence production, ensuring a smooth transaction process.