Q1. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is a single unit, offering flexibility to meet your needs. Additionally, all our accessories are available for separate purchase to complement your main unit.
Q2. Is there any stock available for the delivery time of orders and sample orders?
For immediate needs, 1-5 units of stock products are ready for dispatch within approximately 5 days. For larger or customized orders, delivery timelines are tailored to your specific order details and quantity requirements.
Q3. Can I take samples for market testing?
Absolutely. Sample orders are welcomed and serve as a means for quality inspection and market testing, ensuring our products meet your standards.
Q4. What are your payment terms?
We offer a variety of payment methods to suit your convenience, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, ApplePay, VISA, and UnionPay.
Q5. What are your after-service terms?
We provide a comprehensive one-year remote warranty. In the unlikely event of quality issues, free accessories are offered. Please note that consumable accessories are not included in the warranty coverage.