Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is adept at cutting through frozen meat (excluding bones), as well as slicing vegetables, fruits, and sausages. Fresh meat cutting is not advised for optimal performance.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, providing flexibility for businesses of any size. Additionally, our range of accessories can be conveniently ordered separately to meet your specific needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect a swift delivery of approximately 5 days. Larger orders or custom products will be tailored to your specifications and discussed based on your requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are welcome and serve as an excellent means for quality inspection and market testing, ensuring satisfaction before full-scale investment.
Q5. What are your payment terms?
We offer a variety of payment methods, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more to suit your convenience.
Q6. What are your after-service terms?
We provide a remote warranty for one year. In the event of quality issues, free accessories are supplied, although consumable accessories are not included in the warranty coverage.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types, including Australian, English, American, European, and more, customized to your specific requirements for seamless integration.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer customizable cardboard boxes to suit your packaging preferences.
Q9. How does your factory do quality control?
We prioritize quality control with the utmost importance, ensuring excellence from start to finish in our production process.
Every product undergoes rigorous 100% comprehensive testing prior to packaging and dispatch, guaranteeing reliable performance upon arrival.
Q10. What are your payment terms?
We require 100% full payment before the commencement of production, ensuring a smooth and efficient transaction process.