Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is adept at slicing through frozen meat (excluding bones), as well as vegetables, fruits, sausages, etc. However, it is not advisable to cut fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and you have the flexibility to order our accessories separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger or customized orders, delivery will be tailored to your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are perfect for conducting quality inspections and market testing.
Q5. What are your payment terms?
We offer various payment methods, including: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, etc.
Q6. What are your after-service terms?
Enjoy a one-year remote warranty. For any quality issues, complimentary accessories are provided. Note that consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plugs: Australian, English, American, European, etc., all customizable to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. For a personalized touch, we also offer customized cardboard boxes.
Q9. How does your factory do quality control?
We prioritize quality control at every stage, from initial design to final product.
Each product undergoes a rigorous 100% comprehensive testing procedure before it's packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment prior to production commencement.