Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series skillfully slices frozen meat (without bones), vegetables, fruits, sausages, and more. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, with the convenience of ordering our accessories separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery in approximately 5 days for 1-5 units. For multiple or customized orders, delivery time will be based on your specific order details.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for both quality inspection and effective market testing.
Q5. What are your payment terms?
We accept a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We offer a one-year remote warranty, providing free accessories for quality issues, although consumable accessories are excluded from the warranty.
Q7. How many types of plugs are there to choose from?
Choose from Australian, English, American, European plugs, and more, customized precisely to your specifications.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam, with custom cardboard boxes available upon request.
Q9. How does your factory ensure quality control?
We prioritize stringent quality control at every stage of production, ensuring excellence from start to finish.
Each product undergoes rigorous 100% comprehensive testing before it is carefully packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment before the commencement of production, ensuring a seamless transaction process.