Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is perfect for cutting frozen meat (excluding bones), as well as a variety of vegetables, fruits, and sausages. For optimal performance, it is not recommended for cutting fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit. Additionally, our extensive range of accessories is available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For immediate needs, 1-5 units of stock products will be ready within approximately 5 days. For larger or customized orders, delivery times will be tailored to your specific order specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are an excellent way to conduct quality inspections and market testing.
Q5. What are your payment terms?
We offer a variety of payment methods to suit your convenience, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year. In the event of quality issues, free accessories will be provided, though consumable accessories are not covered by the warranty.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options, including Australian, English, American, and European plugs, all customizable to meet your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam. We also offer custom cardboard box options to suit your preferences.
Q9. How does your factory do quality control?
Quality control is a top priority for us, monitored meticulously from start to finish.
Every product undergoes rigorous 100% comprehensive testing before being packaged and shipped.