Q1. Which foods are suitable, and can fresh meat be cut?
Our versatile slicer series is perfect for cutting frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, it is not designed for fresh meat cutting.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit. Additionally, you can conveniently order accessories separately to suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect a swift delivery time of approximately 5 days for 1-5 units. For larger or customized orders, delivery time will be tailored to your specifications and quantity.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for you to conduct quality inspections and market testing with complete confidence.
Q5. What are your payment terms?
We offer flexible payment methods including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, ApplePay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. For quality issues, we provide complimentary accessories, though consumable parts are not covered.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug options including Australian, English, American, European, and more, all customizable to your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with five layers of Mica and foam, with the option to customize cardboard boxes for your convenience.
Q9. How does your factory ensure quality control?
We prioritize quality control processes from start to finish, ensuring each product meets our stringent standards.
Every product undergoes a thorough 100% comprehensive testing phase before it is carefully packaged and shipped to you.
Q10. What are your payment terms?
We require a 100% full payment before production commences, ensuring a seamless transaction and timely delivery.