Q1. Which foods can be expertly sliced, and can fresh meat be processed?
Our versatile slicer series expertly handles frozen meat (without bones), vegetables, fruits, sausages, and more. Cutting fresh meat is not advisable.
Q2. What is the minimum order quantity, and are accessories available for separate purchase?
The minimum order quantity is a single unit, and all accessories can be conveniently ordered separately to suit your needs.
Q3. Is there available stock for immediate delivery, including sample orders?
For stock products, expect delivery within 5 days for 1-5 units. Larger orders or customized products will be scheduled per your specifications and order size.
Q4. Are sample orders available for market examination?
Absolutely. Sample orders are encouraged for thorough quality inspection and strategic market testing.
Q5. What payment terms do you offer for transactions?
We offer flexible payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are the terms of your after-service support?
Enjoy a one-year remote warranty with complimentary accessories for any quality issues. Note: consumable accessories are excluded from warranty coverage.
Q7. How many plug types are available for customization?
Choose from a variety of plug types: Australian, English, American, European, and more, tailored to your specific needs.
Q8. What materials are used for the packaging box?
Our machinery is securely packed with 5 layers of Mica and foam. Customizable cardboard boxes are also available upon request.
Q9. How does your factory ensure rigorous quality control?
We prioritize quality control at every stage of production, ensuring excellence from start to finish.
Each product undergoes stringent 100% comprehensive testing before it is meticulously packaged and shipped.
Q10. What are your payment conditions for order processing?
A 100% full payment is required before production commences, ensuring a seamless transaction process.