Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is perfect for cutting frozen meat (excluding bones), vegetables, fruits, and sausages. However, cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and yes, our accessories are available for separate purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within 5 days for 1-5 units. For larger or customized orders, delivery terms are negotiable based on your requirements.
Q4. Can I take samples for market testing?
Absolutely. Sample orders are available for quality inspection and to help you gauge market response.
Q5. What are your payment terms?
We offer a variety of payment options including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. We offer free accessories for any quality issues, though consumable items are not included.
Q7. How many types of plugs are there to choose from?
Choose from a variety of plug types including Australian, English, American, and European, all customizable to suit your needs.
Q8. What material is the packaging box made of?
Our machines are securely packed with 5 layers of Mica and foam. We also offer customizable cardboard box packaging.
Q9. How does your factory do quality control?
We prioritize quality control rigorously, ensuring each product meets our high standards from start to finish.
Every product is subjected to 100% comprehensive testing before packaging and shipment, ensuring reliability and excellence.
Q10. What are your payment terms?
We require 100% full payment before production to ensure a smooth transaction process.