Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series expertly handles frozen meat (without bones), various vegetables, fruits, sausages, and more. However, it's ideally suited for frozen items, not fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is just 1 unit, and you have the flexibility to order our accessories separately, tailored to your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
We ensure swift delivery: 1-5 units of stock products are dispatched within approximately 5 days, while larger or customized orders are scheduled based on specifics and volume.
Q4. Can I take samples for market testing?
Absolutely. We offer sample orders that can be utilized for rigorous quality inspection and insightful market testing.
Q5. What are your payment terms?
We accommodate various payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty. We provide free accessories for quality issues, excluding consumable parts, which are not under warranty.
Q7. How many types of plugs are there to choose from?
We offer a variety of plug options: Australian, English, American, European, and more, all customizable to perfectly fit your specific requirements.
Q8. What material is the packaging box made of?
Our machines are securely packed in robust 5-layer Mica and foam, with an option for customized cardboard boxes to suit your preferences.
Q9. How does your factory do quality control?
Quality control is paramount for us, and we maintain rigorous checks and oversight from production inception to final output.
Each product experiences exhaustive 100% comprehensive testing before it is carefully packaged and dispatched to ensure excellence.
Q10. What are your payment terms?
We require 100% full payment before commencing production to streamline the process and ensure efficiency.