Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series effortlessly handles frozen meat (excluding bones), along with vegetables, fruits, sausages, and more. While it's ideal for numerous foods, cutting fresh meat isn't recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order quantity is just 1 unit, and yes, all accessories are available for individual purchase to best suit your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock products, expect delivery within approximately 5 days for 1-5 units. For larger orders or custom products, delivery timelines will be tailored to your specific requirements.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are perfect for both quality inspection and market testing, ensuring you make informed decisions.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more for your convenience.
Q6. What are your after-service terms?
We provide a one-year remote warranty, addressing quality issues with free accessory replacements. Note that consumable accessories are excluded from the warranty coverage.
Q7. How many types of plugs are there to choose from?
Select from a range of plugs, including Australian, English, American, and European, all customizable to match your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are securely packed with 5 layers of Mica and foam, ensuring safe transport. We also offer customizable cardboard boxes for tailored packaging solutions.
Q9. How does your factory do quality control?
We prioritize quality control throughout our production process, ensuring each product meets the highest standards from start to finish.
Every product undergoes rigorous, 100% comprehensive testing before it is carefully packaged and shipped to ensure reliability and satisfaction.
Q10. What are your payment terms?
We require 100% full payment upfront before production commences, ensuring a smooth and efficient transaction process.