Q1. Which foods are suitable for cutting, and can it handle fresh meat?
Our versatile slicer series is perfect for frozen meat (without bones), vegetables, fruits, sausages, and more. We do not recommend using it for fresh meat.
Q2. What is the minimum order quantity? Can I purchase accessories separately?
The minimum order is just 1 unit. Plus, you can conveniently order accessories separately to suit your needs.
Q3. Is there stock available for delivery, and what is the timeline for sample orders?
Stock products (1-5 units) are ready for dispatch in approximately 5 days. For larger or customized orders, delivery timeframes will be tailored to your specifications and order size.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are ideal for thorough quality inspection and insightful market testing.
Q5. What are your payment terms?
We offer flexible payment options: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What after-service terms do you provide?
Enjoy a remote warranty for one year, covering quality issues with free accessory replacements, though consumable accessories are not included.
Q7. How many types of plugs are available?
Choose from a range of plug types including Australian, English, American, and European. Customization is available to meet your specific requirements.
Q8. What material is used for the packaging box?
Our standard machines are encased in robust 5-layer Mica and foam packaging. We also offer customized cardboard box options for your convenience.
Q9. How does your factory ensure quality control?
We prioritize quality control at every stage, ensuring excellence from start to finish.
Each product undergoes comprehensive 100% testing before it is carefully packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment prior to the commencement of production.