Q1. Which foods are suitable for cutting, and can fresh meat be included?
Our versatile slicer series is perfect for cutting frozen meat (excluding bones), along with a variety of vegetables, fruits, and sausages. It is not recommended for cutting fresh meat.
Q2. What is the minimum order quantity, and can accessories be purchased separately?
The minimum order quantity is 1 unit. Additionally, you can conveniently order accessories separately to suit your needs.
Q3. Is there any stock available, and what is the delivery time for orders and sample orders?
For stock products, delivery time is approximately 5 days for 1-5 units. For larger quantities or customized products, delivery will be negotiated based on your specific requirements.
Q4. Can I obtain samples for market testing?
Absolutely. Sample orders are available and can be utilized for both quality inspection and market testing to ensure satisfaction.
Q5. What are your payment terms?
We offer a variety of payment methods including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
We provide a remote warranty for one year. In case of quality issues, free accessories are supplied, although consumable accessories are not covered by the warranty.
Q7. How many types of plugs are available for selection?
We offer a selection of plugs including Australian, English, American, and European plugs, all customizable to meet your specific needs.
Q8. What material is used for the packaging box?
Our standard machines are encased in robust 5-layer Mica and foam packaging. Additionally, we can customize cardboard boxes according to your preferences.
Q9. How does your factory ensure quality control?
Quality control is a top priority at every stage of production, ensuring excellence and reliability.
Each product is subjected to 100% comprehensive testing before it is packaged and shipped, guaranteeing peak performance.
Q10. What are your payment terms?
We require 100% full payment before the production process begins.