Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series seamlessly carves through frozen meat (without bones), alongside vegetables, fruits, and sausages. Note: Fresh meat is not recommended for slicing.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our minimum order quantity is a mere 1 unit. For your convenience, accessories can be ordered separately.
Q3. Is there any stock available for the delivery time of orders and sample orders?
Stock products are ready for delivery within approximately 5 days for orders of 1-5 units. For larger orders or custom products, delivery will be arranged according to your specifications and order volume.
Q4. Can I take samples for market testing?
Certainly! Sample orders are ideal for evaluating quality and conducting market tests.
Q5. What are your payment terms?
We cater to your payment preferences with options like T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty, inclusive of free accessories for quality issues. Please note, consumable accessories are exempt from warranty coverage.
Q7. How many types of plugs are there to choose from?
Select from a broad array of plug types: Australian, English, American, European, and more, all customizable to meet your specific requirements.
Q8. What material is the packaging box made of?
Our standard machines are encased in durable 5-layer mica and foam packaging, with options for customization using cardboard boxes to suit your needs.
Q9. How does your factory do quality control?
We maintain strict quality control protocols at every production stage, ensuring superior standards from inception to completion.
Every product undergoes rigorous 100% comprehensive testing before being meticulously packaged and shipped to ensure excellence.
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