Q1. Which foods are suitable and can fresh meat be cut?
Our slicer series is expertly designed to slice through frozen meat (without bones), and is equally adept at handling a wide range of vegetables, fruits, and sausages. For optimal performance, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
Our customer-centric ordering system allows a minimum order of just 1 unit, offering the flexibility to purchase accessories separately according to your needs.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For stock items, enjoy rapid delivery within approximately 5 days for 1-5 units. Larger quantity orders or custom products are efficiently coordinated based on your specific requirements and order volume.
Q4. Can I take samples for market testing?
Absolutely. Sample orders provide the perfect opportunity to conduct thorough quality inspections and perform insightful market evaluations.
Q5. What are your payment terms?
We offer a comprehensive array of payment options for your convenience, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring a seamless transaction process.
Q6. What are your after-service terms?
Enjoy peace of mind with our one-year remote warranty designed for your complete satisfaction. We provide free replacement accessories for any quality issues, excluding consumable accessories which are not covered under warranty.
Q7. How many types of plugs are there to choose from?
Choose from a versatile selection of plug types, including Australian, English, American, European, and more. Each option is fully customizable to meet your specific electrical requirements.