Q1. Which foods are suitable, and is fresh meat compatible?
Our slicer series is perfect for cutting frozen meat (without bones), vegetables, fruits, and sausages. Cutting fresh meat is not recommended.
Q2. What is the minimum order quantity? Are accessories available for separate purchase?
The minimum order quantity is just one unit, and our accessories are available for individual purchase.
Q3. Is there availability in stock for timely delivery of orders and sample requests?
Stock products (1-5 units) are ready for dispatch in about 5 days. For larger orders or custom requests, delivery is tailored to your specific needs.
Q4. Can samples be acquired for market evaluation?
Absolutely. Sample orders are perfect for conducting quality inspections and market evaluations.
Q5. What are your payment terms?
We offer a variety of payment methods: T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service policies?
We provide a remote warranty for one year, offering free accessories for any quality issues, excluding consumables.
Q7. How many types of plugs are available for selection?
Choose from Australian, English, American, European plugs, and more, tailored to your specific requirements.
Q8. What material is used for the packaging box?
Our standard machines are protected with 5 layers of mica and foam, with the option for custom cardboard packaging.
Q9. How does your factory ensure quality control?
We prioritize quality control throughout the entire production process.
Every product is subjected to 100% comprehensive testing before it's packaged and shipped.
Q10. What are your payment terms?
We require 100% full payment prior to production.