Q1. Which foods are suitable and can fresh meat be cut?
Our state-of-the-art slicer series seamlessly manages frozen meat (bones excluded), as well as a variety of vegetables, fruits, and sausages. However, slicing fresh meat is not recommended.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
With a minimum order quantity of just 1 unit, we provide unrivaled flexibility. Accessories are readily available for separate purchase to perfectly suit your requirements.
Q3. Is there any stock available for the delivery time of orders and sample orders?
We ensure swift delivery for in-stock products, typically within 5 days for 1-5 units. For larger orders or custom products, timelines are meticulously tailored to your specific requirements and order volume.
Q4. Can I take samples for market testing?
Certainly. Sample orders offer an ideal opportunity for conducting thorough quality inspections and comprehensive market testing.
Q5. What are your payment terms?
Explore a vast array of payment options, including T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more, ensuring unparalleled convenience and flexibility.
Q6. What are your after-service terms?
Benefit from our extensive one-year remote warranty, offering complimentary accessories for quality issues, while consumables remain outside the warranty coverage.
Q7. How many types of plugs are there to choose from?
Select from a wide array of plug options, including Australian, English, American, European, and more, all customizable to align with your specific preferences.
Q8. What material is the packaging box made of?
Our standard machines are enveloped in robust packaging featuring 5 layers of durable mica and foam, with customizable options available using cardboard boxes to cater to your distinct needs.
Q9. How does your factory do quality control?
We uphold stringent quality control standards at every stage of production, ensuring unrivaled excellence from inception through to completion.
Every product is subjected to an exhaustive 100% comprehensive testing process before being meticulously packaged and dispatched.