Q1. Which foods are appropriate for slicing, and is fresh meat suitable?
Our versatile slicer series is expertly crafted to handle a range of foods, including frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, please note that slicing fresh meat is not recommended.
Q2. What is the minimum order quantity, and can accessories be purchased individually?
The minimum order quantity is a single unit, with all accessories available for individual purchase to best suit your specific needs and preferences.
Q3. Is stock available, and what is the delivery timeline for orders and sample orders?
For stock products ranging from 1 to 5 units, dispatch occurs within approximately 5 days. For larger or customized orders, delivery timelines are specifically tailored based on the unique specifications and quantities.
Q4. Can I obtain samples for market evaluation?
Certainly. Sample orders are perfect for both quality inspection and market testing, ensuring you find the ideal fit before moving to larger commitments.
Q5. What payment methods do you accept?
We offer a wide array of flexible payment options, including T/T, L/C at sight, WeChat, Paypal, Trade Assurance, Alipay, Applepay, VISA, UnionPay, and more.
Q6. What are your after-service provisions?
We provide a comprehensive one-year remote warranty. Should any quality issues arise, we offer free accessory replacements. Please note that consumable accessories are excluded from warranty coverage.
Q7. How many plug types are offered for selection?
We offer a variety of plug options, including Australian, English, American, and European. Customization is available to align with your specific preferences.
Q8. What materials are used for the packaging box?
Our standard machines are securely encased with 5 layers of Mica and foam for optimal protection. We also offer customized cardboard boxes to meet your specific packaging needs.