Q1. Which foods are suitable and can fresh meat be cut?
Our versatile slicer series is designed to cut through frozen meat (excluding bones), vegetables, fruits, sausages, and more. However, we do not recommend using it for fresh meat.
Q2. What is the minimum order quantity? Can accessories be purchased separately?
The minimum order quantity is conveniently set at just 1 unit, and our accessories are readily available for individual purchase.
Q3. Is there any stock available for the delivery time of orders and sample orders?
For 1-5 units of stock products, expect delivery within approximately 5 days. For multiple units or custom products, delivery time will be negotiated based on your specific order requirements and quantity.
Q4. Can I take samples for market testing?
Absolutely! Sample orders are available for quality inspection and market testing, providing confidence in our product.
Q5. What are your payment terms?
Enjoy a variety of payment methods: T/T, L/C at sight, WeChat, PayPal, Trade Assurance, Alipay, Apple Pay, VISA, UnionPay, and more.
Q6. What are your after-service terms?
Benefit from our remote warranty for one year. In the event of quality issues, we provide free accessories, although consumable accessories are not included in the warranty.
Q7. How many types of plugs are there to choose from?
We offer a range of plug options: Australian plug, English plug, American plug, European plug, and more, tailored to your specific needs.
Q8. What material is the packaging box made of?
Our standard machines are carefully packed with 5 layers of Mica and foam. For added personalization, we can customize cardboard boxes to suit your preferences.
Q9. How does your factory do quality control?
We place immense importance on quality control throughout every stage of production, ensuring excellence from start to finish.
Each product undergoes a rigorous 100% comprehensive testing process before packaging and shipping, guaranteeing superior quality.
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